Returns & Exchanges

Due to the perishable nature of our fresh breads and pastries, we cannot accept physical returns once items leave our bakery. If you are unsatisfied with your order, please contact our team within 24 hours for a resolution or refund.

Return Process

• 1.
  Contact Us

  Reach out to our customer service team via email or visit your local bakery with your order number and proof of purchase.

• 2.
  Provide Details

  Share details regarding the issue and include photographs of the product if you are reporting a quality concern or damage.

• 3.
  Review Process

  Our team will review your request immediately to determine if it meets our criteria for a refund or a replacement item.

• 4.
  Resolution

  Once approved, we will process a refund to your original payment method or provide a digital voucher for your next visit.